Who Was That Answering The Phone?
When you call us here at the office, you will most likely get a different person each time. That’s because we don’t believe in a receptionist. Now, it’s not because we don’t respect that profession, we do. In fact we strongly believe that a good phone answer can be the most important first impression in the office. Our COO started that way, and it’s part of the culture here. But with cell phones, email, and all the other ways to reach a person, it just doesn’t make sense to have one person who’s job it is to answer a dang phone. So when you call, you will get a different person each time and they can help you right away.